{"id":14,"date":"2025-06-10T10:35:18","date_gmt":"2025-06-10T10:35:18","guid":{"rendered":"https:\/\/bizbux.in\/?page_id=14"},"modified":"2025-06-10T10:41:41","modified_gmt":"2025-06-10T10:41:41","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bizbux.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Order Cancellation<\/strong><\/h3>\n

We understand that mistakes can happen! If you wish to cancel your order, please reach out to our customer support team at the earliest.<\/p>\n

Cancellation Timing:
<\/strong>\u00a0Orders can only be cancelled within 24 hours<\/strong> of placing the order. However, if your order is processed or shipped within this 24-hour window, cancellation may no longer be possible.<\/p>\n

How to Cancel:
<\/strong>\u00a0To cancel your order, please email us at “email Id”<\/strong> with your order number<\/strong> and request for cancellation.<\/p>\n

Personalized Orders:
<\/strong>\u00a0Orders containing personalized or customized products cannot be cancelled, modified, or refunded<\/strong> under any circumstances once placed. Please double-check all customization details before placing your order, as we cannot accommodate changes afterward.<\/p>\n

International Orders:
<\/strong>\u00a0All international orders are final<\/strong> and cannot be cancelled, modified, or refunded once placed.<\/p>\n

If your order has already been shipped, you will need to follow our return process once it is delivered.<\/p>\n

Return Policy<\/strong><\/h3>\n

We want you to be completely satisfied with your purchase. Returns are accepted only for damaged or incorrect items<\/strong>.<\/p>\n

Return Window:
<\/strong>\u00a0If you\u2019ve received a damaged or incorrect product, please contact us within 3 business days<\/strong> of delivery at “email Id”<\/strong> or “contact number”<\/strong>.<\/p>\n

Eligibility Criteria:<\/strong><\/p>\n

    \n
  • Item must be unused<\/strong>, in the same condition<\/strong> as received, and in its original packaging<\/strong>.

    <\/li>\n<\/ul>\n

    Non-returnable Items:
    <\/strong>\u00a0The following items are not eligible for return<\/strong>:<\/p>\n

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    • Personalized\/customized products

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    • Personal care items

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    • Any items marked as non-returnable

      <\/li>\n<\/ul>\n

      In case of cancellation after dispatch<\/strong>, the personalized product cost + shipping fee + RTO fee + 5% restocking fee<\/strong> will be deducted from the total amount.<\/p>\n

      Return Process:
      <\/strong>\u00a0To initiate a return, please email us at “email Id”<\/strong> or call “contact number”<\/strong>, and provide your order number<\/strong>. We will guide you through the process.<\/p>\n

      Refund Policy<\/strong><\/h3>\n

      If your return is approved, we will process your refund promptly.<\/p>\n

      Refund Timeline:
      <\/strong>\u00a0Refunds are initiated within 5\u20137 business days<\/strong> after we receive the returned product.<\/p>\n

      Refund Method:
      <\/strong>\u00a0Refunds will be credited to your original payment method<\/strong>. Please note that your bank or payment provider may take additional time to reflect the refund.
      \u00a0Customers choosing to receive a refund via the BizBux Wallet<\/strong> will receive a 100% refund<\/strong>, credited within 24 to 48 hours<\/strong>.<\/p>\n

      Shipping Charges & Fees:
      <\/strong>\u00a0Shipping costs are non-refundable<\/strong>, unless the return is due to an error on our part (e.g., wrong or damaged item).
      \u00a0If an order is cancelled after dispatch, a shipping fee + RTO fee + 5% restocking fee<\/strong> will be applicable.<\/p>\n

      Partial Refunds:
      <\/strong>\u00a0If the returned item is used, damaged, or not in its original packaging, we may issue a partial refund<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Order Cancellation We understand that mistakes can happen! If you wish to cancel your order, please reach out to our<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":4,"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":15855,"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/15855"}],"wp:attachment":[{"href":"https:\/\/bizbux.in\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}